Privacy Policy

This notice explains how Princess Glory ("we", "us") collects and uses personal information through princessglory.org.

Information we collect

When you submit the enquiry form we collect your name, email address, and any optional details you choose to provide (telephone number, organisation, event date and message). When you join the mailing list we collect your email address. When you order books we collect your name, email address, delivery address and order details, and use them only to process and deliver your order. When you share a testimony we collect your first name, email address, how you know Princess Glory and your testimony; we publish only your first name, relationship and testimony, and only with your permission.

Chat assistant

The chat assistant on this website runs entirely in your browser. Your questions are not sent to us or stored; if you want a reply from the team, please use the enquiry form.

How we use it

We use enquiry information only to respond to your enquiry and to manage any resulting engagement. We use mailing-list addresses to send occasional updates and reflections; you can unsubscribe at any time.

Lawful basis

We rely on your consent and on our legitimate interest in responding to enquiries you send us, in line with UK GDPR and the Data Protection Act 2018.

Who processes your data

This website is hosted by Netlify, which also receives and stores form submissions on our behalf. Web fonts are delivered by Google Fonts, which receives your IP address when pages load. We do not sell your information.

How long we keep it

We keep enquiry information for as long as needed to respond and for reasonable record-keeping, after which it is deleted.

Your rights

You may request access to, correction of, or deletion of your personal information, or withdraw consent, by emailing hello@princessglory.org. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).